坐席员岗位评价 | ||||||||||||||
坐席员 | 立案数 | 按时立 案率 | 得分 (10分) | 按时派 遣数 | 按时派 遣率 | 得分 (10分) | 错误派 遣数 | 准确派 遣数 | 准确派遣率 | 得分 (20分) | 视频上 报数 | 上报得分比 | 得分(60分) | 总分值 |
朱小会 | 438 | 100% | 10 | 438 | 100% | 10 | 0 | 438 | 100.00% | 20 | 60 | 11.24% | 60.7 | 100.7 |
雷艳 | 518 | 100% | 10 | 438 | 100% | 10 | 0 | 438 | 100.00% | 20 | 60 | 11.24% | 60.7 | 100.7 |
蔡茂凡 | 452 | 100% | 10 | 452 | 100% | 10 | 0 | 452 | 100.00% | 20 | 60 | 11.24% | 60.7 | 100.7 |
任丽娜 | 411 | 100% | 10 | 411 | 100% | 10 | 0 | 411 | 100.00% | 20 | 60 | 11.24% | 60.7 | 100.7 |
羊翠莲 | 392 | 100% | 10 | 392 | 100% | 10 | 0 | 392 | 100.00% | 20 | 60 | 11.24% | 60.7 | 100.7 |
张洪艳 | 302 | 100% | 10 | 302 | 100% | 10 | 0 | 302 | 100.00% | 20 | 59 | 11.05% | 59.7 | 99.7 |
马静 | 345 | 100% | 10 | 345 | 100% | 10 | 0 | 345 | 100.00% | 20 | 59 | 11.05% | 59.7 | 99.7 |
蒋艳萍 | 359 | 100% | 10 | 359 | 100% | 10 | 0 | 359 | 100.00% | 20 | 58 | 10.86% | 58.7 | 98.7 |
杜琳 | 342 | 100% | 10 | 342 | 100% | 10 | 0 | 342 | 100.00% | 20 | 58 | 10.86% | 58.7 | 98.7 |