二月热线工单办理情况统计表
序号 | 承办单位 | 办理总量 | 回访总量 | 评价成功 | 责任单位回复来电人情况 | 热线回访满意度 | ||||||
电话联系 | 其他方式 | 未联系 | 回复率 | 满意 | 基本满意 | 不满意 | 满意率 | |||||
1 | 四川广电网络大英分公司 | 22 | 11 | 7 | 2 | 5 | 100% | 6 | 1 | 86% | ||
2 | 川投水务集团大英有限公司 | 77 | 27 | 25 | 15 | 10 | 60% | 15 | 4 | 6 | 76% | |
3 | 中石油大英燃气有限责任公司 | 28 | 30 | 23 | 6 | 2 | 15 | 35% | 15 | 2 | 6 | 74% |
4 | 国网大英县供电公司 | 65 | 27 | 21 | 16 | 2 | 3 | 86% | 14 | 1 | 6 | 71% |
5 | 中国电信大英分公司 | 9 | 2 | 2 | 2 | 100% | 1 | 1 | 50% | |||
6 | 工业集中发展区 | 25 | 5 | 5 | 4 | 1 | 80% | 4 | 1 | 100% | ||
7 | 农业园区 | 48 | 13 | 9 | 5 | 4 | 56% | 7 | 1 | 1 | 89% | |
8 | 城东社区管委会 | 58 | 25 | 20 | 12 | 6 | 2 | 90% | 12 | 5 | 3 | 85% |
9 | 文旅产业园区 | 35 | 12 | 12 | 9 | 1 | 2 | 83% | 7 | 3 | 2 | 83% |
10 | 城西社区管委会 | 40 | 16 | 11 | 9 | 1 | 1 | 91% | 7 | 1 | 3 | 73% |
11 | 智水乡 | 18 | 6 | 4 | 3 | 1 | 100% | 3 | 1 | 100% | ||
12 | 卓筒井镇 | 37 | 11 | 10 | 9 | 1 | 100% | 9 | 1 | 90% | ||
13 | 蓬莱镇 | 140 | 41 | 29 | 20 | 9 | 69% | 25 | 1 | 3 | 90% | |
14 | 天保镇 | 54 | 14 | 7 | 5 | 2 | 71% | 5 | 1 | 1 | 86% | |
15 | 通仙乡 | 20 | 5 | 5 | 3 | 1 | 1 | 80% | 4 | 1 | 80% | |
16 | 玉峰镇 | 66 | 19 | 17 | 14 | 3 | 100% | 11 | 2 | 4 | 76% | |
17 | 隆盛镇 | 120 | 28 | 17 | 8 | 1 | 8 | 53% | 13 | 4 | 76% | |
18 | 回马镇 | 74 | 17 | 12 | 11 | 1 | 92% | 7 | 2 | 3 | 75% | |
19 | 象山镇 | 66 | 15 | 12 | 9 | 2 | 1 | 92% | 9 | 3 | 75% | |
20 | 河边镇 | 122 | 42 | 28 | 14 | 8 | 6 | 79% | 20 | 8 | 71% | |
21 | 金元镇 | 48 | 25 | 17 | 12 | 3 | 2 | 88% | 11 | 6 | 65% | |
22 | 环保局 | 1 | 1 | 1 | 1 | 100% | 1 | 100% | ||||
23 | 国土局 | 21 | 3 | 1 | 1 | 100% | 1 | 100% | ||||
24 | 民政局 | 18 | 7 | 3 | 3 | 100% | 3 | 100% | ||||
25 | 畜牧局 | 3 | 2 | 2 | 2 | 100% | 2 | 100% | ||||
26 | 食药局 | 3 | 3 | 3 | 3 | 100% | 3 | 100% | ||||
27 | 经信局 | 15 | 5 | 5 | 5 | 100% | 4 | 1 | 100% | |||
28 | 旅游局 | 1 | 1 | 1 | 1 | 100% | 1 | 100% | ||||
29 | 教育局 | 35 | 10 | 10 | 9 | 1 | 100% | 8 | 2 | 100% | ||
30 | 法院 | 29 | 1 | 1 | 1 | 100% | 1 | 100% | ||||
31 | 商务局 | 2 | 2 | 2 | 2 | 100% | 2 | 100% | ||||
32 | 档案局 | 1 | 1 | 1 | 1 | 100% | 1 | 100% | ||||
33 | 人社局 | 81 | 20 | 13 | 12 | 1 | 92% | 12 | 1 | 100% | ||
34 | 国税局 | 2 | 1 | 1 | 1 | 0% | 1 | 100% | ||||
37 | 水务局 | 59 | 29 | 19 | 16 | 2 | 1 | 95% | 15 | 3 | 1 | 95% |
40 | 公用事业局 | 62 | 43 | 35 | 24 | 5 | 6 | 83% | 27 | 2 | 6 | 83% |
42 | 工质局 | 21 | 10 | 9 | 7 | 1 | 1 | 89% | 7 | 2 | 78% | |
43 | 公安局 | 190 | 50 | 42 | 24 | 4 | 14 | 67% | 30 | 2 | 10 | 76% |
44 | 住建局 | 156 | 47 | 40 | 31 | 3 | 6 | 85% | 27 | 3 | 10 | 75% |
46 | 司法局 | 7 | 3 | 3 | 3 | 100% | 1 | 1 | 1 | 67% | ||
47 | 执法局 | 83 | 45 | 37 | 25 | 3 | 9 | 76% | 23 | 1 | 13 | 65% |
48 | 农业局 | 3 | 3 | 2 | 2 | 100% | 1 | 1 | 50% | |||
49 | 发改局 | 2 | 1 | |||||||||
50 | 残联 | 3 | 2 | |||||||||
合计 | 2155 | 739 | 574 | 395 | 72 | 107 | 81% | 412 | 55 | 107 | 81.4% |